Returns & Exchanges

At johnnie-O, we want you to be completely satisfied with your purchase of West Coast prep apparel. If you aren't happy with your order, we offer easy returns and exchanges within 30 days of the original purchase date.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Choose Exchange or Refund

Select whether you would like to exchange your item for a different size or color, receive store credit, or get a refund to your original payment method.

3

Print and Pack

Download and print your prepaid shipping label, then place your unworn items with original tags attached into the shipping mailer or box.

4

Ship It Back

Drop off your package at any authorized carrier location; once received at our warehouse, please allow 7-10 business days for processing.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing